Our Story
About PetsCustom
At PetsCustom, we are a passionate team driven by a shared mission: to provide unique, high-quality personalized products that create joy for pet lovers and their furry companions.
Our journey began in 2021 with a simple yet heartfelt visionโto craft something truly special for pet enthusiasts. What started as a small endeavor quickly grew. By 2022, we proudly established our presence on Etsy, marking a pivotal milestone in our story. Our team expanded to include two talented digitizers and a skilled production specialist, enabling us to cater to a growing community of customers across the United States and Europe.
We are deeply grateful for the overwhelming support and positive feedback from our customers, which fuels our passion for innovation. Each new product we introduce reflects our commitment to quality, creativity, and the bond between pets and their humans.
Embroidery
Our Specialties
Embroidery Personalization
At the heart of what we do is creating beautifully customized pet-photo clothing for men, women, and children. ๐ We believe personalization is the ultimate expression of love and affection for your family and furry friends. ๐ถOur state-of-the-art Tajima embroidery machines bring your vision to life with precision and care. While embroidery customization is a complex art involving intricate processes, we take pride in delivering exceptional quality with every piece.
Diverse Customization Options
We offer a wide range of options to make your garment truly one-of-a-kind. Whether it's adding a cherished name, a meaningful quote, or a unique personal motif, we're committed to meeting every customerโs specific requests with unmatched attention to detail and care.
Growth
Quality Assurance
As PetsCustom has grown, we've built meaningful relationships with pet lovers from all walks of life. ๐พ What started as a small, passionate endeavor has transformed into a professional studio dedicated to creating high-quality, personalized products. To date, we've proudly embroidered over 6,000 garmentsโa true reflection of our expertise and commitment to excellence.
Our passion for quality is driven by the belief that self-expression through personalized fashion strengthens the bond between you and your furry friends. ๐ By partnering with trusted manufacturers and continuously refining our production processes, we ensure every product meets the highest standards and celebrates the unique connection between pets and their owners.
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Our Product Range
Alongside our premium customization services, we take pride in offering an exclusive collection of in-house designed, high-quality products. From stylish hoodies to cozy sweatshirts and more, each item is crafted using superior materials that seamlessly blend comfort and style. These thoughtfully designed pieces, combined with our custom pet-photo apparel, are exclusive to PetsCustom, ensuring you'll find distinctive and one-of-a-kind creations that celebrate the special bond between you and your furry companions.
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Our Global Setup
Our manufacturing and shipping facilities, along with our Customer Service and Design/Digitizing teams, are strategically located in Hong Kong. This integrated setup allows us to manage orders with efficiency and precision while ensuring quick responses to design changes or special requests. By streamlining our operations, we provide a seamless and hassle-free shopping experience, delivering high-quality personalized products to pet lovers around the world with care and attention to detail.
